A: We believe in arriving in style everytime. We pay extra for a VIP contract with Delta Airlines and United Airlines. They are kept in climate-controlled environments under the plane belly (72 degrees) & also in the airport transport vans (78 degrees). The following is the link to the Delta Airline Cargo Facilities:
http://www.deltacargo.com
A: <b>**Important:</b> We have no control over the flight status!!! Keep in mind; we do not work for the airport. We do everything in our power to make sure your puppy is where it should be on the day we book it. Although, it's rare... we have no control over delayed flights & cancelled flights due to weather. A delayed flight does not mean your puppy is not coming! It's the same as when people fly! Sometimes the flights are late, but they still arrive. Please don't accuse Delta of stealing puppies or call us and say we're a SCAM off of a delayed flight. It's a bit insulting. The puppy's health is our number one priority! The airlines will not fly puppies with certain temperatures. This is about the puppy & it's health and NOT YOUR SCHEDULE or OURS!! As always, you will have the tracking number & flight number to know exactly where your puppy is once he or she on the plane. It's always a good idea to check the Flight status before leaving your home (as we provide the link in the Flight Info Email)
A: Yes. We have a completely secured site & your information is never shared. We use the same securities as BEST BUY & other major companies in the U.S. Everything is locked down like Fort Knox. Check our customer referral section of our site for previous customer testimonials on the buying process. (Some past customers include their email and/or phone number if you would so desire to contact them directly with any questions).
A: There are many of different variables used to price our puppies. Male vs Female. Breeder price. Size of puppy, Look of puppy, etc. It's a difficult formula we use to price a pup, but has nothing to do with HEALTH! <b>IMPORTANT:</b> Every one of our puppies has a certified health check from a Veterinarian. Each one is 100% healthy & has no affect on price. Females typically are more desired, so they will usually be a bit higher in price.
A: TAKE HOME CARE
REQUIRED - 4 PACK OF DANON ACTIVIA YOGURT (VANILIA). YOU WILL ADMINISTER 3 CC EVERY 15 MIN FOR FIRST TWO HOURS AFTER ARRIVAL (WITH PROVIDED SYRINGE) !!! YOU MAY USE THE REMAINDER OF THE YOGURT THROUGH OUT THE NEXT WEEK TO HELP THE PUPPY ADJUST! PLEASE GET 1 DISH CEASERS PUPPY (PINK LABEL) AS WELL AS TWO CANS OF GERBER CHICKEN & CHICKEN GRAVY BABY FOOD AND A SMALL BOTTLE OF PEPTO BISMOL (PINK LIQUID ANTI ACID) THESE ITEMS ARE GOOD TO HAVE ON HAND IN CASE OF A VERY UPSET TUMMY (IT MIGHT COST $5 BUT THEY WILL COME IN HANDY IF THE PUPPY IS STRUGGLING. YOU MIGHT NOT USE THEM AT FIRST BUT THEY ARE GOOD TO HAVE AROUND) THESE 4 ITEMS WILL HELP THE PUPPY GET ADJUSTED AS SOON AS THEY ARRIVE WHICH IS VERY VERY IMPORTANT FOR PROPER TRANSITION! ROYAL CANINE PUPPY #29 OR MINI STARTER IS THE HARD FOOD THAT YOU RECEIVED WITH THE PUPPY. IT IS MANDATORY THAT THE PUPPY EAT EVERY 3-4 HOURS IN ORDER TO KEEP UP WITH THE ENERGY EXPENDED FROM THE EXCITEMENT UPON ARRIVAL. AN ENTIRE CAN OF CHICKEN BABY FOOD MIXED WITH 3ML OF KARO IS GREAT FOR SUPPLEMENTAL FEEDINGS AS IT IS HIGH IN PROTEIN BUT ALSO HAS QUICK ENERGY FROM THE KARO. 3 FULL SYRINGES (3ML) EVERY 3-4 HOURS WORKS WELL! DO NOT STOP THE ABOVE UNTIL PUPPY HAS ADJUSTED FULLY...FULL ADJUSTMENT CAN TAKE BETWEEN 7 & 14 DAYS. PLEASE NO VACCINES WITH IN THE FIRST 10 DAYS OF ARRIVAL
***IF YOUR PUPPY WEIGHS LESS THAN 2LBS PLEASE GET KARO SYRUP (CLEAR ONLY) AND GIVE THE PUPPY 1CC EVERY 2-4 HOURS FOR AT LEAST 2 WEEKS AFTER ARRIVAL. AS WELL AS MAKE SURE THE PUPPY HAS FOOD AVAILABLE AT ALL TIMES INCLUDING THROUGH THE NIGHT. PLEASE MAKE SURE YOU GET UP AT LEAST FOR THE FIRST FEW NIGHTS AND FEED THE PUPPY (CHICKEN BABY FOOD WITH KARO MIXTURE 9ML EVERY 3-4 HOURS)*** IF AT ANY TIME THE PUPPY IS WEAK...CANT STAND UP...SLUGGISH...HIS SUGAR MAY BE LOW IMMEDIATELY GIVE THE PUPPY .5ML OF KARO EVERY 15 MINUTES FOR 1 HOUR. PAST THAT MIX A FULL SYRINGE OF KARO WITH CHICKEN BABY FOOD AND GIVE 3ML (FULL SYRINGE) OF THIS MIXTURE EVERY 30-45 MIN TILL PUPPY SEEMS STABLE AND RETURNS TO EATING NORMAL. IF THIS HAPPENS KEEP A VERY CLOSE EYE ON THE PUPPY AND MAKE SURE IT HAS ADEQUATE FOOD AND SUGAR INTAKE. IF YOU FEEL IT IS AN EMERGENCY CALL 925-269-9116
-IF YOU NOTICE ANY TYPE OF SPIT UP (i.e. YELLOW SPIT UP, BROWN SPIT UP) THIS IS BILE MEANING THE PUPPIES STOMACH IS EMPTY AND THE PUPPY NEEDS YOUR IMMEDIATE ASSISTANCE!!! FIRST GIVE PUPPY .5 ML OF PEPTO BISMOL. WAIT 15 MIN IF THE PUPPY HOLDS THAT DOWN GIVE PUPPY 3 ML OF EITHER CHICKEN BABY FOOD OR YOGURT - 3ML (ONE FULL SYRINGE). IF THE PUPPY HOLDS THE FOOD DOWN CONTINUE THE FOOD EVERY 20-30 MINUTES FOR 2 HOURS. IF HE THROWS FOOD BACK UP GIVE .5ML PEPTO AGAIN AND WAIT 45 MIN THEN REPEAT THE SAME FEEDINGS. AFTER 2 HOURS OF PUPPY HOLDING DOWN FOOD START GIVING PUPPY YOGURT/CHICKEN BABY FOOD 3ML ONCE EVERY 30-45 MINUTES FOR NEXT 8 HOURS! ONCE BELLY HAS FILLED BACK UP THE PUPPY SHOULD BEGIN TO EAT AGAIN. DO NOT STOP YOGURT TILL HE STARTS EATING. IF YOU DO NOT SEE IMPROVEMENT WITHIN FIRST FEW HOURS CALL US!
-AFTER ARRIVAL IT IS COMMON FOR THE PUPPY TO EXPERIENCE A LOSE STOOL FROM THE STRESS OF THE DAYS ACTIVITIES. PLEASE DO NOT BE ALARMED. IF DIARRHEA CONTINUES PAST DAY 2 AFTER ARRIVAL PLEASE GIVE US A CALL TO DISCUSS POSSIBLE WAYS TO ELIMINATE THE IRRITATION.
-REMEMBER PLEASE DO NOT LET YOUR PUPPY EXHAUST THEMSELVES IN THE FIRST FEW DAYS! MINIMIZE THEIR ACTIVITY AND MAKE SURE THEY TAKE TIME TO EAT THEIR FOOD AND DRINK WATER.
Failure to follow all of the above directions in red voids any guarantee premier pups offers!!! Please follow these directions if you are not comfortable with following these directions or think you know better please contact us ASAP. Please contact us prior to us shipping the puppy as we do not want to put the puppy in any kind of danger. We ship teacup puppies on a frequent basis and we know what helps in adapting them into their new surroundings!
MEDICATION - WE PROVIDE THESE MEDICATIONS FOR YOUR PUPPY TO REDUCE THE LIKELIHOOD OF INTESTINAL PARASITES. WE USE THEM TO CONTROL AND PREVENT. These are used specifically as a PRECAUTIONARY TREATMENT which we take for every puppy in case their immune system is compromised during the transition period (i.e. stressed). ALBENDAZOLE AND MARQUIS ARE ORAL MEDICATIONS USED TO CONTROL PARASITES. ALBENDAZOLE IS EFFECTIVE AGAINST GIARDIA, ROUND WORMS, HOOKWORMS & WHIP WORMS. MARQUIS IS EFFECTIVE AGAINST COCCIDIA. THESE MEDICATIONS DO NOT NEED REFRIGERATION BUT DO SHAKE WELL PRIOR TO EACH USE.
ALBENDAZOLE - (2 inch tall container) SHAKE WELL GIVE ORALLY ONLY AFTER A MEAL 3FULL DAYS AFTER ARRIVAL AND CONTINUING FOR 5 DAYS GIVE 0.1 ML am & pm per POUND OF BODY WEIGHT AM AND PM (IF YOUR PUPPY WEIGHTS 2 lbs you would give it 0.2 mL am and pm FOR 5 DAYS)
MARQUIS - (skinny long syringe NO BLUE TAPE) 10 FULL DAYS AFTER ARRIVAL GIVE 0.2 ml PER POUND OF BODY WEIGHT AGAIN SHAKE WELL AND ONLY ADMINISTER ON A FULL STOMACH (GIVE ENTIRE SYRINGE VIA A SINGLE DOSE)
ALL OF THESE MEDICATIONS ARE GIVEN ONLY AFTER A MEAL AND PLEASE SHAKE WELL
UPPER RESPIRATORY ISSUES - DUE TO COLD TEMPERATURES AND STRESS OF TRAVEL PUPPIES ARE VERY SUSCEPTIBLE TO UPPER RESPIRATORY ISSUES!!! IF YOUR VET WANTS TO PROVIDE YOU AN ANTIBIOTIC PLEASE REQUEST AZITHROMYCIN (Z-PACK) OR CEPHALEXIN (AN INJECTION FORM KNOWN AS CONVENIA IS THE BEST) MANY VETS PROSCRIBE CLAVOMOX WHICH SEEMS TO BE MUCH LESS EFFECTIVE. PLEASE WATCH FOR THIS CAREFULLY AS IT IS EASY TO TREAT IF CAUGHT EARLY!!! YOU CAN RENT A NEBULIZER OFF OUR SITE AND WE WILL OVERNIGHT IT TO YOU IF YOUR PUPPY HAS AN ISSUE!!! THE SMALLER THE DOG THE MORE YOU NEED TO WATCH HIM OR HER CAREFULLY!!!
A: 1. ALL breeders are USDA Certified & Inspected
2. Breeders must have puppies vet checked and current on all shots
3. Puppies parents must be current on vaccines, health checked and free of any congenital defects.
4. Facilities must be kept in clean form and available for inspection at any time.
5. All puppies must be de-wormed every two weeks
6. All puppies must be home-raised with tender loving care.
7. All breeders must have 5+ years experience before we sell their first litter.
A: THE PUP PEE POO PALACE!!! Visit www.puppeepoopalace.com
A: The first 10 days is critical. This is the transition period. Transition periods can sometimes cause a level of stress in your pup. New sights, sounds, smells....everything's new to your little one. You want to try & relieve any stress during this time. This means no crating, limit playtime with children, don't put them into confined areas for long periods of time, and don't assume your puppy is eating! You must watch them like you'd watch a baby. Meals need to be going into your pup every 2 or 3 hours. If a human goes 8 hrs without nourishment, we start to feel hunger pains. This also happens with puppies but could possibly start at 4 or 5 hours. You MUST FEED YOUR PUPPY THROUGHOUT THE NIGHT! During the transition period, it's important to wake up at least once or twice throughout the night to make sure they're getting one of the following (yogurt, chicken, ceasers soft food, royal canin hard food, chicken-rice combination). If your puppy goes longer than 5 or 6 hours without attention, acid starts to build up in its stomach. A decline in your puppy's health can happen quick! These are 1 to 3 lbs organisms, you need to watch them like a hawk. Children Pack'n'Play Pens are great holding areas for your new puppy. That's what we recommend & use here. A puppy's normal temp is 102, so they're used to being very warm. Put them in the warmest part of your house if you want them to be most comfortable. After the first 10 days, you've reached a milestone & can start backing off the intense watching. We care about your puppy's health first & foremost. If there are ANY questions regarding your puppy's care or if any of this seems cloudy, please call us!
A: Usually small-town vets are best. Word gets around small towns very quickly & if a vet has bad practices... small towns will talk :) Usually (not always) small town vets are more inexpensive as well. Try a site like www.Yelp.com to search for a vet in your area & see reviews of consumers in your area as well. **IMPORTANT** DO NOT USE BANFIELD HOSPITALS (AS PART OF PETS MART CHAIN STORES) NOR VCA HOSPITALS. Your warranty will be void if you take your new one to Banfield or VCA. We've seen too many misdiagnosis, over medicated, & EXTREMELY HIGH VET BILLS. These two clinics are in it for the money!
A: Of course, there are many options. Puppies are like babies. They need nutrition every 2 to 3 hours. However, they don't cry like babies so you must be even MORE proactive with puppies. Small breeds are much different than larger breeds. Labrador & Rottweiler puppies are very different than a 2 lb Yorkie puppy. You must handle the small breed puppies differently. You should always allow your puppy access to their hard food. They should be able to eat hard food at their leisure. Over-eating is rare amongst small breeds & won't happen until a year or so of life (if at all). During puppy stages--feed, feed, feed! Puppy weight is good weight & a full belly means a happy puppy. In addition to their hard food, the following items are recommended to encourage eating: (rotisserie chicken (human style), Dannon Activia Yogurt, Puppy Cesers Soft Food, Raw Ground Beef (yes, Raw), Honey & Karo Syrup are sometimes used on hard food to entice the puppy to eat as well. Think about it like this... before there was "puppy food" you could buy at the local mart...How did puppies survive? This should help you when choosing the best food to feed your little one. Small Breed puppies sometimes lack appetite due to a change in environment. A puppy can be on hard food for 3 weeks and be doing fine...if you change the puppy's habitat... they might begin fresh with their eating habits. The encouragement you give them during the transition is NOT CAUSING BAD HABITS. Table food/scraps is not what we're recommending. We are recommending a high protein diet & these items suggested are what we've found to work flawlessly.
A: REQUIRED - 4 PACK OF DANON ACTIVIA YOGURT (VANILIA). YOU WILL ADMINISTER 3 CC EVERY 15 MIN FOR FIRST TWO HOURS AFTER ARRIVAL (WITH PROVIDED SYRENGE) !!! YOU MAY USE THE REMAINER OF THE YOGURT THROUGH OUT THE NEXT FEW DAYS TO HELP THE PUPPY ADJUST! PLEASE GET 1 CAN CEASERS PUPPY (PINK LABEL) AS WELL AS ROTISSARY CHICKEN! THESE THREE ITEMS WILL HELP THE PUPPY EAT AS SOON AS THEY ARRIVE WHICH IS VERY VERY IMPORTANT! THE CHICKEN NEEDS TO BE WARM AND MOIST AND THE PUPPY SHOULD EAT IT RIGHT UP!!! ROYAL CANINE PUPPY #33 IS THE HARD FOOD THAT YOU RECEIVED WITH THE PUPPY.
***IF YOUR PUPPY WEIGHS LESS THAN 2LBS PLEASE GET KARO SYRUP (CLEAR ONLY) AND GIVE THE PUPPY 1CC EVERY 2-4 HOURS FOR AT LEAST 2 WEEKS AFTER ARRIVAL***
Failure to follow all of the above directions in red voids any guarantee premier pups offers!!! Please follow these directions if you are not comfortable with following these directions or think you know better please contact us ASAP. Please contact us prior to us shipping the puppy as we do not want to put the puppy in any kind of danger. We ship teacup puppies on a frequent basis and we know what helps in adapting them into their new surroundings!
REMEMBER PLEASE DO NOT LET YOUR PUPPY EXHAUST THEMSELVES IN THE FIRST FEW DAYS! MINIMIZE THEIR ACTIVITY AND MAKE SURE THEY TAKE TIME TO EAT THEIR FOOD AND DRINK WATER.
A: When you purchase the Microchip you are paying for the insertion of the microchip and the actual microchip. The customer must register their Microchip once they have received their puppy.
